FAQ

 

What is your shipping policy?

Local States

Enjoy the convenience of free express shipping when you order $45 or more from our roastery, located in Pennsylvania. Residents of nearby states—Connecticut, Delaware, Maryland, New Jersey, New York, North Carolina, Ohio, and Virginia—can take advantage of this offer.

For orders below $45, a flat rate shipping fee of $12.50 will be applied to each order. Whether you're stocking up on your favorite brews or trying something new, we ensure that your coffee is delivered quickly and efficiently to your doorstep.

Continental Non-Local States

In order to achieve the best price possible and provide the highest quality coffee for our customers, we have implemented a flat rate fee for shipping. For all remaining non-local continental U.S. states, a charge of $12.50 per order will be applied for fast express shipping. This allows us to ensure that your freshly roasted coffee arrives at your door promptly, while keeping shipping costs predictable and manageable.

Quality is our top priority, and we believe that investing in efficient delivery methods enhances your overall coffee experience. We source only the best beans, roast them to perfection, and deliver them to you with care. By streamlining our shipping process, we can focus on what we do best: providing exceptional coffee to our valued customers.

We appreciate your understanding and support as we continue to work towards delivering the finest coffee at an accessible price. Thank you for choosing Bucks County Coffee Co.

What is our return policy?

Return Policy for Coffee Products

At Bucks County Coffee Co., we strive to provide high-quality coffee products. If you are not completely satisfied with your order, you may return the items under the following conditions:

  1. Eligibility for Returns: Returns are accepted within 30 days of receiving your order. Products must be unopened and in their original packaging to qualify for a return.

  2. Process for Returns: To initiate a return, please contact our customer service team. You will need to provide your order number and reason for the return. Upon approval, you will receive instructions on how to return the products.

  3. Refunds: Once your returned items are received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

  4. Exclusions: Unfortunately, we cannot accept returns on any coffee products that have been opened or used.

  5. Shipping Costs: Customers are responsible for return shipping costs unless the return is a result of our error.

Thank you for choosing Bucks County Coffee Co. We appreciate your support and hope to continue serving you with our fresh roasted coffee.

Any other questions?

If you have any other questions or inquiries regarding our coffee selections and other related products, please do not hesitate to reach out to us via email at customerservice@globalblendscoffee.com, and we will be sure to get back to you promptly with the information you need.